Privacy Policy

Data Protection Declaration and Consent to Use Data COOKIES

We use cookies to make the use of our web sites easier for you. A cookie is a small piece of data that our web server sends to your web browser. It is used to improve the user experience of the pages.

You may disable cookies on your web browser settings if wanted. However, this can lead to limited functionality of the sites.

You can find more information about the cookies here. 

Responsible Body

The body responsible for collecting, processing and using your personal data from Prima.dog website in terms of the European Union (EU) General Data Protection Regulation (GDPR) is Prima Pet Premium Ltd, Kolismaankatu 5, 33300 Tampere, Finland. Contact person regarding this Register Declaration is Lauri Itävuori, privacy(at)primapetpremium.fi, +358 (0)20 152 3530, Kolismaankatu 5, 33300 Tampere, Finland.

Data Protection

Your data is transmitted securely by using data encryption (HTTPS). We also secure our websites and computer systems with other technical and organizational measures against data loss, data destruction and unauthorized data usage.

Right of the Concerned to Receive Information

According to the GDPR, you have the right to correct, block or delete your personal data stored by us. For us to fulfill your request, please send it by mail to the following address, clearly stating your identity:

Prima Pet Premium Ltd
Kolismaankatu 5
33300 Tampere, Finland

Collecting, Processing and Using Personal Data

We may collect and process the following personal data you have supplied us with; such as by filling in a contact form:

  • Name
  • Phone number
  • Address
  • Email address
  • Bank account number
  • IP-address

We also make use of tracking technologies (cookies) to constantly improve and optimize our services by collecting the following data of the website usage:

  • Number of pets
  • Further information about the pets
  • Demographic information: age group and location
  • Language and localization settings
  • Information about the internet browser used, about the internet service provider and operating system
  • Information about the endpoint device
  • Areas of interest of the website users
  • Information about the purchase event in case of consumer complaint

Photos posted or uploaded to Prima Pet Premium Ltd services or any third-party services used by Prima Pet Premium Ltd are only used for the primary purpose they were collected for. If Prima Pet Premium Ltd would want to use the photos for any other use, permission for the usage would be requested from the person the photo was taken by. A photo from which a person is recognizable Prima Pet Premium Ltd will ask permission for the photo from the person. If the person in the photo is considered as non-recognizable the permission will not be necessarily asked.

Your personal data will only be disclosed or otherwise transmitted to third parties if it is necessary due to a contract between the registrar (Prima Pet Premium Ltd) and the data processor (Service provider).

Because of the nature of data processing, some of the data may be located in servers outside of the EU. These servers adhere to the Privacy Shield system and the GDPR regulation.

Other personal information is not regularly transmitted outside the EU or European Economic Area (EEA). If transmitting data outside of the EU or EEA was necessary due to technical data processing, we would obey the regulations above.